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The Asian Banker website offers registered readers and subscribers a wide range of valuable research and analysis on the financial services industry.

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Articles and opinions by Neeti Aggarwal

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Chatbots are changing the face of banking
Date: Sep 18, 2017   |   Author: Neeti Aggarwal and Janine Marie Crisanto | Case Study
Human and machine integration, enabled with artificial intelligence, is bringing radical change to customer experience. Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant that facilitates an innovative conversation-based and personalised banking experience through an app.
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ICOs – From “bubble” to the future of fundraising?
Date: Aug 17, 2017   |   Author: Neeti Aggarwal | News Analysis
Spurt in initial coin offerings over the last two years, with start-ups raising millions in minutes, have raised excitement and regulatory attention amidst fear of “bubble” and potential losses. This crowdfunding mechanism is still evolving towards more maturity, transparency and stronger market players.
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“Solve infrastructure gap in Asia to create a market bigger than US”
Date: Apr 25, 2017   |   Author: Neeti Aggarwal | Interviews
Vladislav Solodkiy, managing partner, Life.SREDA, talks about key issues and challenges to financial technology growth in Asia and existing infrastructure gaps that hinder the scaling of fintech in the region.
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How robots are changing the face of banking
Date: Feb 21, 2017   |   Author: Neeti Aggarwal | Research Note
Robotics, enabled by artificial intelligence and machine learning, is proving to be a game changer that can bring unique operational efficiencies to the financial services industry.
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Blockchain: Collaboration and interoperability to drive adoption
Date: Nov 20, 2016   |   Author: Neeti Aggarwal and The Asian Banker Editor | Research Note
New proofs of concepts have emerged in blockchain as the industry tackles various impediments to its successful adoption. The technology initiatives would need to be complemented with stronger collaborative efforts and interoperability for future growth.
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The poor bear the brunt of India's crackdown on black money
Date: Nov 11, 2016   |   Author: Neeti Aggarwal | News Updates
Narendra Modi, India’s prime minister, has announced the demonitisation of high currency notes as part of a revolutionary move to curb the proliferation of illegal money in the local market. The action aims to improve tax collections and economic growth in the country.
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Disruption forces banks in Asia Pacific to refocus their technology investments
Date: Oct 26, 2016   |   Author: Neeti Aggarwal | Research Note
Competition is forcing banks to improve the digital experience of their customers. Banks are focused on investing in mobile technologies, data analytics, security and cloud computing.
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Enabling seamless customer experience through digital transformation of channels
Date: Oct 04, 2016   |   Author: Neeti Aggarwal | Co-published
Shashank Luthra, director of digital transformation, and James Cronk, director of financial services of Cisco, discuss how banks can evolve their customer service with digital enablement to create a seamless omni-channel experience.

 




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