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The Asian Banker website offers registered readers and subscribers a wide range of valuable research and analysis on the financial services industry.

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Articles and opinions by Janine Marie Crisanto

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"We marry analytics with our products"
Date: Apr 21, 2017   |   Author: Janine Marie Crisanto | Interviews
Dennis Tan, head of consumer financial services at OCBC, shares how the bank is leveraging its data analytics and digital capabilities to increase productivity and efficiency amid tough competition in Singapore.
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Mystery shopping becomes an important supervisory tool in retail banking
Date: Apr 18, 2017   |   Author: Janine Marie Crisanto | News Analysis
Rapid developments and increasing competition in the retail banking landscape require greater need for closer supervision and monitoring from industry regulators to protect the rights of the consumers.
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PayMaya serves the unbanked in the Philippines through the mobile app
Date: Apr 17, 2017   |   Author: Janine Marie Crisanto | Case Study
Access to mobile banking in the Philippines remains exclusive and conventional despite a high mobile phone penetration rate. PayMaya is enjoying some success in penetrating the mobile banking space by reaching out to the "unbanked" segment, which makes up two-thirds of the population.
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Is there still room for Alibaba’s 12.12 in the e-commerce market?
Date: Dec 13, 2016   |   Author: Janine Marie Crisanto | News Updates
Following the success of the Singles' Day, Alibaba has ventured on another e-commerce event dubbed as 12.12, first introduced in 2013. The company has taken advantage of these shopping festivals to push its online presence amidst a strong competition within the e-commerce market.
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Singles' Day breaks sales record but shows its weakest growth yet
Date: Nov 23, 2016   |   Author: Janine Marie Crisanto | News Analysis
Alibaba's Singles' Day has surpassed global records for e-commerce sales, taking a total of $17.8 billion this year. However, there are concerns whether the one-day event held every 11th November can sustain its large growth in the coming years.
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Non-bank players vie for customers in the digital payments arena
Date: Nov 03, 2016   |   Author: Janine Marie Crisanto | Research Note
Increasing adoption of digital payments has resulted in stiff competition within the industry. Non-bank payment players have become more aggressive, aiming to grow into full scale financial service providers.

 




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