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While there is a dearth in bank’s funding and financial options for small and medium enterprises globally, new players are intercepting with their digital capabilities to provide lending to the growing sector. Recognising this gap and the entrance of new competition, HDFC launched SM@ Bank to provide SMEs’ with innovative and accessible financial services.
The gross retail banking income for the Asia Pacific region is expected to see a stable growth, while retail banking performance will continue to vary across the region. Banks in most markets have been facing downward pressure on their retail profitability amid the complex and constantly evolving operating environment.