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Mobile Banking
In this section we have collected all material related to Mobile Banking. Please click the blue boxes to navigate through this section to see our rankings, evaluation criteria and The Banks We Like in this category.



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Data, Research Notes, Reports, Discussion Slides, Proceedings Reports and Comments

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Paytm Payments Bank's Satti: "Create new use cases and innovate to grow"
Date: Oct 02, 2017   |   Author: Foo Boon Ping | Interviews
Renu Satti, chief executive officer of newly launched Paytm Payments Bank, discusses the impact of demonetisation and regulations on cashless transaction in India, the bank’s role in serving the unbanked consumers, and driving digital transformation of the industry.
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Chatbots must become "smarter" for banks
Date: Sep 07, 2017   |   Author: Richard Hartung | Research Note
Banks are looking at "smarter" chatbots to deliver better customer experience, while also bringing down expenses and improving efficiency.
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Bots deliver better customer experience
Date: Sep 07, 2017   |   Author: Richard Hartung | Research Note
As retail banks look at how to deliver an even better customer experience, while also bringing down expenses and improving efficiency, chatbots are becoming an increasingly popular option for adding high value at a low cost.
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Vietnamese banks are playing a risky game
Date: Aug 28, 2017   |   Author: Shenming Wang and Chris Kapfer | Research Note
Economies of scale, profitability, and developing a comprehensive service proposition remain major challenges in Vietnam’s growing retail banking industry. A long-term sustainable future will depend on how banks execute a right risk-reward balance






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