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The Asian Banker website offers registered readers and subscribers a wide range of valuable research and analysis on the financial services industry.

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Mobile Banking
In this section we have collected all material related to Mobile Banking. Please click the blue boxes to navigate through this section to see our rankings, evaluation criteria and The Banks We Like in this category.



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Data, Research Notes, Reports, Discussion Slides, Proceedings Reports and Comments

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CIMB tests acceptance of chatbots in Malaysia
Date: Oct 16, 2017   |   Author: Neeti Aggarwal and Janine Marie Crisanto | Co-published
Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised banking experience through an app.
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Are Thai banks prepared for the next phase in digital competition?
Date: Oct 12, 2017   |   Author: Christian Kapfer | Research Note
The last four years have been considered the worst for Thai banks in retail banking. Despite a meagre income and loan growth, banks have been working hard to improve operating efficiencies, re-balance portfolios, and build digital platforms to support the country’s next phase in e-payments, internet financing and micro lending.
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Paytm Payments Bank's Satti: "Create new use cases and innovate to grow"
Date: Oct 02, 2017   |   Author: Foo Boon Ping | Interviews
Renu Satti, chief executive officer of newly launched Paytm Payments Bank, discusses the impact of demonetisation and regulations on cashless transaction in India, the bank’s role in serving the unbanked consumers, and driving digital transformation of the industry.
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Banks must stop living in the past
Date: Sep 29, 2017   |   Author: Neeti Aggarwal | Proceedings Report
Disruption and disintermediation from new market players are forcing banks to realise the urgency of rethinking futuristic strategic models and redesigning processes towards frictionless customer journey.






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