Login Subscribe
The Benchmarking Centre
Retail Finance Working Group
Our Rankings and Diagnostics
The Best Retail Financial Services Players
By Business Line
Channels & Distribution
Transaction Banking Working Group
Risk & Regulation Working Group
Financial Technology
Data & Analytics Working Group
List of Leading Practitioners

Internet & Direct Banking - Our Rankings and Evaluation Criteria

The Asian Banker uses a robust and well tested proprietary methodology to evaluate the quality of an internet banking business. Our assessment of the overall quality of a bank's internet banking business is based on a scorecard that has been developed since 2000. The data collated from our annual programme is used to populate our benchmarking template and provide an increasingly accurate assessment to the industry.

Our scorecard and rankings of the best internet banking businesses in Asia Pacific, the Middle East and other markets

The scorecard consists of five dimensions with more than 50 indicators. The full scorecard used is accessible to paying subscribers of this programme.

Balanced scorecard for the top 20 banks
Questions we ask
Key criteria for benchmarking an internet banking business
Click here to subscribe.
Click here to visit our awards pages
Click here for full list of past winners

Retail Banking Working Group
Our Methodology
The following sections outline our proprietary methodology, which subscribers can use as a guide to understand the various research notes and analysis.
Advisory Board
Other Commentators
We Follow
We follow bloggers who provide alternative, meaningful, serious and sometimes irreverent insights into the industry